Contact Us

HAVE ANY QUESTIONS?

Get in touch with us using our contact page, or email us at:

bolylightservice@163.com

We have an awesome Customer Support team that works 7 Days a week to get back to you at your earliest convenience :)

Happy Shopping!

Get in touch

Frequently asked questions

Our warranty policy

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How do I contact you in regard to my order?

Whatever happens to your order, you can contact us freely via Emails sent to us. It will be highly appreciated if you can provide us with any order information for us to check the order details, such as order number, receiver's name and tracking number.

When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out the item in the second day from Monday to Friday. Saturday's orders will be sent out together with Sunday's orders.

What shipping methods do you offer?

We use ERP, AMAZON and truck to ship your order according to the size and quantity of the items that you have ordered. It depends on the products, if we get the stock in amazon warehouse, it could be shipped via amazon.

What is the estimated delivery time?

The transit time depends not only on the distance between your location and our warehouse, but also the efficiency of the carrier. Generally, your order will arrives in 10-20 days. If you want to know more information, please contact our customer service. We will settle your problem as soon as possible.

How much is shipping?

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